TY - BOOK AU - Greene,Richard TI - Global quality: a synthesis of the world's best management methods SN - 1556239157 U1 - 658.562 20 PY - 1993/// CY - Milwaukee, WI, Homewood, Ill. PB - ASQC Quality Press, Business One Irwin KW - Administración KW - Gestión industrial KW - Total quality management KW - Industrial management N1 - bibliografía: páginas 865-876; Incluye índice ER -