TY - BOOK AU - Russell, Roberta S. AU - Bernard W.Taylor TI - Operations management : : creating value along the supply chain / SN - 9780470525906 U1 - 658.5 PY - 2011/// CY - Hoboken, NJ : PB - John Wiley Sons,Inc. KW - Gestión de producción KW - Control de calidad KW - Logística empresarial N1 - Introduction to operations and supply chain management. -- Quality management. -- Statistical process control. -- Product design. -- Service design. -- Processes and technology capacity and facilities design. -- Human resources. -- Project Management. -- Supply Chain Management Strategy and Design. -- Global aupply chain procurement and distribution. -- Forecasting. -- Inventory management. -- Sales and poerations lapnning. -- Resource planning. -- Lean Systems. -- Scheduling ER -