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	1.	Conocimiento es futuro : hacia una sexta generación de los procesos de calidad/ Luigi A. Valdes Buratti ,Centro de Calidad Total y la Competitividad (México). by Valdés Buratti, Luigi A [autor] Centro de Calidad Total y la Competitividad Edition: 10 ed. Material type: Text; Format: print regular print ; Literary form: Not fiction ; Audience: Specialized; Availability: Items available for loan: Biblioteca QLU (3)Call number: 658.562 V233, ... Place hold Add to cart (remove)
	2.	Operations management : creating value along the supply chain / Roberta S. Russell, Bernard W. Taylor by Russell, Roberta S Bernard W. Taylor Edition: Seventh edition Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Hoboken, NJ : John Wiley Sons,Inc. 2011 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.5 R911e. Place hold Add to cart (remove)
	3.	Control de calidad / Dale H. Besterfield ; traducción Raúl Bautista Gutiérrez ; revisión técnica Guillermo Haaz Díaz. by Besterfield, Dale H [autor] Bautista Gutiérrez, Raúl [traductor] Haaz Díaz, Guillermo [revisor] Edition: Cuarta edición. Material type: Text; Format: print regular print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: México : Prentice Hall HispanoAmericana, ©1995 Other title: Calidad Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 B4649c. Place hold Add to cart (remove)
	4.	Continuous improvement and measurement for total quality : a team-based approach / Dennis C. Kinlaw. by Kinlaw, Dennis C [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction San Diego : Homewood, Ill. : Pfeiffer & Co. ; Business One Irwin, ©1992 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 K621. Place hold Add to cart (remove)
	5.	Qué es el control total de calidad? : la modalidad japonesa / Kaoru Ishikawa ; traducción: Margarita Cárdenas. by Ishikawa, Kaoru [autor] Salazar Marciales, Hugo [revisor] Cardenas; Margarita [traductor] Material type: Text; Format: regular print ; Literary form: Not fiction Language: Spanish Original language: English Publisher: Cali, Colombia : Norma, 1986 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 Is35. Place hold Add to cart (remove)
	6.	Calidad total y productividad / Humberto Gutiérrez Pulido. by Gutiérrez Pulido, Humberto [autor] Edition: 1. ed. Material type: Text; Format: regular print ; Audience: Specialized; Language: Spanish México : McGraw Hill, 1997 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 G9856. Place hold Add to cart (remove)
	7.	La calidad del servicio : [A la conquista del cliente] / Jacques Horovitz ; prólogo de Gilbert Trigano ;revisor técnico: José Santos Arrebola. by Horovitz, Jacques [autor] Gilbert Trigano [prologuista] Arrebola, José Santos [revisor ] Series: McGraw-Hill de management Material type: Text; Format: print regular print ; Literary form: Not fiction Copyright date: Madrid : McGraw-Hill, 2000 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 H7853. Place hold Add to cart (remove)
	8.	The keys to excellence : the story of the Deming philosophy / by Nancy R. Mann. by Mann, Nancy R [autor] Edition: Third edtion. Material type: Text; Format: regular print ; Literary form: Not fiction Publication details: Los Angeles : Prestwick Books, ©1989 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M3151 . Place hold Add to cart (remove)
	9.	Companywide quality management / Alberto Galgano ; publisher's message by Norman Bodek. by Galgano, Alberto [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Original language: Italian Publication details: Portland, Or. : Productivity Press, c1994 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 G1329. Place hold Add to cart (remove)
	10.	The TQM almanac / Eric D. Peters, Timeplace, Inc. by Peters, Eric D [editor] Timeplace, Inc Edition: 1994-95 ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Burr Ridge, Ill. ; New York, N.Y. : Irwin Professional Pub., �1994 Other title: Total quality management almanac Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 T3401. Place hold Add to cart (remove)
	11.	Total quality : an executive's guide for the 1990s / the Ernst & Young Quality Improvement Consulting Group. Material type: Text; Format: print ; Literary form: Not fiction Homewood, Ill. : Dow Jones-Irwin, 1990 Availability: Items available for loan: Biblioteca QLU (2)Call number: 658.5 Q252, ... Place hold Add to cart (remove)
	12.	Hoshin Kanri : policy deployment for successful TQM / Yoji Akao. by Akao, Yōji [aut] Material type: Text; Format: print ; Literary form: Not fiction Portland, Oregon : Productivity Press, 1991 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 Ak15. Place hold Add to cart (remove)

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