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	1.	The battle to stay competitive : changing the traditional workplace : the Delco Moraine NDH story / Charles R. Birkholz and Jim Villella. by Birkholz, Charles R Villella, Jim Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cambridge, Massachusetts : Productivity Press, 1990 Availability: Items available for loan: Biblioteca QLU (1)Call number: 338.76292460973 B535. Place hold Add to cart (remove)
	2.	Ten tools for quality : a practical guide to achieve quality results / Richard Y. Chang. by Chang, Richard Y [autor] Series: AMI one hour series Edition: First edition. Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: West Des Moines, Iowa : American Media Pub., ©1994 Availability: Items available for loan: Biblioteca QLU (3)Call number: 658.562 C36213, ... Place hold Add to cart (remove)
	3.	ISO 9000 : meeting the new international standards / Perry L. Johnson. by Johnson, Perry L. (Perry Lawrence), 1948- [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Copyright date: New York : McGraw-Hill, ©1993 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 J6301. Place hold Add to cart (remove)
	4.	Quality function deployment a practitioner's approach / James L. Bossert. by Bossert, James L, 1951- [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, ©1991 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 B654. Place hold Add to cart (remove)
	5.	Understanding statistical process control / Donald J. Wheeler, David S. Chambers. by Wheeler, Donald J [autor] Chambers, David S [autor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Knoxville, Tennessee : Statistical Process Controls, 1986 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.56201519 W561. Place hold Add to cart (remove)
	6.	The quality audit : a management evaluation tool / Charles A. Mills ; sponsored by American Society for Quality Control, Quality Audit Technical Committee. by Mills, Charles A. (Charles Albert), 1920- [autor] American Society for Quality Control. Quality Audit Technical Committee Material type: Text; Format: print regular print ; Literary form: Not fiction Copyright date: Milwaukee : New York : ASQC Quality Press ; McGraw-Hill, 1989 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M624. Place hold Add to cart (remove)
	7.	Achieving total quality management : a program for action / Michel Perigord ; publisher's message by Norman Boedek. by Périgord, Michel [autor] Material type: Text; Format: regular print ; Literary form: Not fiction Language: English Original language: French Publication details: Cambridge, Mass. : Productivity Press, 1990 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 P934. Place hold Add to cart (remove)
	8.	The keys to excellence : the story of the Deming philosophy / by Nancy R. Mann. by Mann, Nancy R [autor] Edition: Third edtion. Material type: Text; Format: regular print ; Literary form: Not fiction Publication details: Los Angeles : Prestwick Books, ©1989 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M3151 . Place hold Add to cart (remove)
	9.	Improve quality & productivity with simulation / Thomas J. Gogg and Jack Robert A. Mott. by Gogg, Thomas J Mott, Jack Robert A Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction [Palos Verdes, CA] : JMI Consulting Group, 1995 Other title: Improve quality and productivity with simulation Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.403 G557. Place hold Add to cart (remove)
	10.	Companywide quality management / Alberto Galgano ; publisher's message by Norman Bodek. by Galgano, Alberto [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Original language: Italian Publication details: Portland, Or. : Productivity Press, c1994 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 G1329. Place hold Add to cart (remove)
	11.	Management for quality improvement : the seven new QC tools / edited by Shigeru Mizuno ; foreword by Norman Bodek. by Mizuno, Shigeru, 1910- [editor] Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Original language: Japanese Publication details: Cambridge, Mass. : Productivity Press, ©1988 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M3113. Place hold Add to cart (remove)
	12.	Engaging service : 22 ways to become a service superstar / by Bryan K. Williams. by Williams, Bryan K [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Bowie, MD : B. Williams Enterprise, LLC, ©2009 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.81 W6703. Place hold Add to cart (remove)
	13.	Operations management : creating value along the supply chain / Roberta S. Russell, Bernard W. Taylor III. by Russell, Roberta S Taylor, Bernard W Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Hoboken, NJ : John Wiley & Sons, 2009 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.5 R911. Place hold Add to cart (remove)
	14.	El método Deming / Rafael Aguayo ; traducción Federico Villegas by Aguayo, Rafael Villegas, Federico Series: Business class Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Copyright date: Buenos Aires : Javier Vergara Editor, ©1993 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562092 Ag91. Place hold Add to cart (remove)
	15.	The TQM almanac / Eric D. Peters, Timeplace, Inc. by Peters, Eric D [editor] Timeplace, Inc Edition: 1994-95 ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: Burr Ridge, Ill. ; New York, N.Y. : Irwin Professional Pub., �1994 Other title: Total quality management almanac Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 T3401. Place hold Add to cart (remove)
	16.	Poka-yoke : improving product quality by preventing defects / edited by Nikkan Kogyo Shimbun, Ltd./factory magazine ; with a preface by Shigeo Shingo ; publisher's foreword by Norman Bodek. by Nikkan kōgyō shinbun Material type: Text; Format: print regular print ; Literary form: Not fiction Copyright date: Portland, Oregon : Productivity Press, ©1988 Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.56 P756. Place hold Add to cart (remove)
	17.	Total quality : an executive's guide for the 1990s / the Ernst & Young Quality Improvement Consulting Group. Material type: Text; Format: print ; Literary form: Not fiction Homewood, Ill. : Dow Jones-Irwin, 1990 Availability: Items available for loan: Biblioteca QLU (2)Call number: 658.5 Q252, ... Place hold Add to cart (remove)

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