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1.
The battle to stay competitive : changing the traditional workplace : the Delco Moraine NDH story / Charles R. Birkholz and Jim Villella. by
  • Birkholz, Charles R
  • Villella, Jim
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Cambridge, Massachusetts : Productivity Press, 1990
Availability: Items available for loan: Biblioteca QLU (1)Call number: 338.76292460973 B535.

2.
Ten tools for quality : a practical guide to achieve quality results / Richard Y. Chang. by
  • Chang, Richard Y [autor]
Series: AMI one hour series
Edition: First edition.
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: West Des Moines, Iowa : American Media Pub., ©1994
Availability: Items available for loan: Biblioteca QLU (3)Call number: 658.562 C36213, ...

3.
ISO 9000 : meeting the new international standards / Perry L. Johnson. by
  • Johnson, Perry L. (Perry Lawrence), 1948- [autor]
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Copyright date: New York : McGraw-Hill, ©1993
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 J6301.

4.
Quality function deployment a practitioner's approach / James L. Bossert. by
  • Bossert, James L, 1951- [autor]
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQC Quality Press, ©1991
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 B654.

5.
Understanding statistical process control / Donald J. Wheeler, David S. Chambers. by
  • Wheeler, Donald J [autor]
  • Chambers, David S [autor]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Knoxville, Tennessee : Statistical Process Controls, 1986
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.56201519 W561.

6.
The quality audit : a management evaluation tool / Charles A. Mills ; sponsored by American Society for Quality Control, Quality Audit Technical Committee. by
  • Mills, Charles A. (Charles Albert), 1920- [autor]
  • American Society for Quality Control. Quality Audit Technical Committee
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Copyright date: Milwaukee : New York : ASQC Quality Press ; McGraw-Hill, 1989
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M624.

7.
Achieving total quality management : a program for action / Michel Perigord ; publisher's message by Norman Boedek. by
  • Périgord, Michel [autor]
Material type: Text Text; Format: regular print ; Literary form: Not fiction
Language: English Original language: French
Publication details: Cambridge, Mass. : Productivity Press, 1990
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 P934.

8.
The keys to excellence : the story of the Deming philosophy / by Nancy R. Mann. by
  • Mann, Nancy R [autor]
Edition: Third edtion.
Material type: Text Text; Format: regular print ; Literary form: Not fiction
Publication details: Los Angeles : Prestwick Books, ©1989
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M3151 .

9.
Improve quality & productivity with simulation / Thomas J. Gogg and Jack Robert A. Mott. by
  • Gogg, Thomas J
  • Mott, Jack Robert A
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
[Palos Verdes, CA] : JMI Consulting Group, 1995
Other title:
  • Improve quality and productivity with simulation
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.403 G557.

10.
Companywide quality management / Alberto Galgano ; publisher's message by Norman Bodek. by
  • Galgano, Alberto [autor]
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English Original language: Italian
Publication details: Portland, Or. : Productivity Press, c1994
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 G1329.

11.
Management for quality improvement : the seven new QC tools / edited by Shigeru Mizuno ; foreword by Norman Bodek. by
  • Mizuno, Shigeru, 1910- [editor]
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English Original language: Japanese
Publication details: Cambridge, Mass. : Productivity Press, ©1988
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 M3113.

12.
Engaging service : 22 ways to become a service superstar / by Bryan K. Williams. by
  • Williams, Bryan K [autor]
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Bowie, MD : B. Williams Enterprise, LLC, ©2009
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.81 W6703.

13.
Operations management : creating value along the supply chain / Roberta S. Russell, Bernard W. Taylor III. by
  • Russell, Roberta S
  • Taylor, Bernard W
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Hoboken, NJ : John Wiley & Sons, 2009
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.5 R911.

14.
El método Deming / Rafael Aguayo ; traducción Federico Villegas by
  • Aguayo, Rafael
  • Villegas, Federico
Series: Business class
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Spanish Original language: English Copyright date: Buenos Aires : Javier Vergara Editor, ©1993
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562092 Ag91.

15.
The TQM almanac / Eric D. Peters, Timeplace, Inc. by
  • Peters, Eric D [editor]
  • Timeplace, Inc
Edition: 1994-95 ed.
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: Burr Ridge, Ill. ; New York, N.Y. : Irwin Professional Pub., �1994
Other title:
  • Total quality management almanac
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.562 T3401.

16.
Poka-yoke : improving product quality by preventing defects / edited by Nikkan Kogyo Shimbun, Ltd./factory magazine ; with a preface by Shigeo Shingo ; publisher's foreword by Norman Bodek. by
  • Nikkan kōgyō shinbun
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Copyright date: Portland, Oregon : Productivity Press, ©1988
Availability: Items available for loan: Biblioteca QLU (1)Call number: 658.56 P756.

17.
Total quality : an executive's guide for the 1990s / the Ernst & Young Quality Improvement Consulting Group.
Material type: Text Text; Format: print ; Literary form: Not fiction
Homewood, Ill. : Dow Jones-Irwin, 1990
Availability: Items available for loan: Biblioteca QLU (2)Call number: 658.5 Q252, ...

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